INFORMATION WE COLLECT
Information you provide: When you register an account or complete a transaction through the Site, we collect some “Personal Information” (that is, any information that can be directly associated with you), such as your name, title, email address, phone number, address, billing information and other similar information. You may also provide us with certain Personal Information of other people (e.g., if you are sending a gift to someone else).
Device Identifiers: When you access the Site by or through a device, we may access, collect, monitor and/or remotely store one or more “device identifiers”. Device identifiers allow us to uniquely identify your device and are used to enhance the Service (including sending updates and information from the Service). A device identifier does not collect or share any other personally identifiable information about you. A device identifier may also be used in conjunction with other Personal Information.
Analytics: When you access our Site, we may collect information (either directly or using third party services) using logging and cookies which can sometimes be correlated with Personal Information. We use this information to monitor and analyze use and interest in the Site. See the section on “Service Providers” for more detail in this respect.
Log data: As with most website and technology services delivered over the Internet, our servers automatically collect information when you access or use our Site and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited before using the Site, the purchases that you make, the products you view, browser type and settings, the date and time the Site was accessed, information about browser configuration and plugins, language preferences and cookie data.
USE OF INFORMATION
Goldsmyth uses information that Goldsmyth collects for the purpose of fulfilling Goldsmyth’s contractual obligations to you, in furtherance of our legitimate interests in operating our Site and business and/or where you have consented to such usage. We may also provide your name, mailing address and other Personal Information, including purchase history, to a third-party data warehouse that may then provide such information to other companies.
More specifically, Goldsmyth uses Personal Information:
To provide, update, maintain and protect our Site and business. This includes use of Personal Information to support delivery of the Site, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at your request. Goldsmyth may use your email address or phone number to send you notices (including any notices required by law, in lieu of communication by postal mail). If you correspond with Goldsmyth by email, Goldsmyth may retain the content of your email messages, your email address and our responses.
As required by applicable law, legal process or regulation. Goldsmyth may in certain instances be compelled by law to process your Personal Information in order to comply with a binding order. Goldsmyth will only do so to the extent reasonably required by that order.
To communicate with you by responding to your requests, comments and questions. If you contact Goldsmyth, Goldsmyth may use your Personal Information to respond.
To send emails and other communications. Goldsmyth may send you service, technical and other administrative emails, messages and other types of communications. Goldsmyth may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.
For billing, account management and other administrative matters. We may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
To investigate and help prevent security issues and abuse.
INFORMATION SHARING AND DISCLOSURE
Goldsmyth may sell, rent, trade, transfer and/or disclose your Personal Information to or with third parties in order to provide the services or products requested by you, and under the following circumstances:
Goldsmyth shares certain Personal Information with its shipping company, credit card processing company, payment service provider (such as Razor pay), email service provider and other third parties necessary in order to fulfill an order placed on our Site. These third parties are prohibited from using your Personal Information for promotional purposes.
Goldsmyth may share Personal Information and other information we collect with our Service Providers and other third parties in connection with our marketing and business development efforts.
Goldsmyth may sell Personal Information to third parties for incorporation into larger databases used for marketing purposes by other third parties, including for such other third parties’ direct marketing to you.
Goldsmyth shares non-Personal Information for purposes of better understanding the usage of the Site by Users and improving on that experience.
Goldsmyth may transfer Personal Information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Goldsmyth about Goldsmyth’s Users is among the assets transferred.
All information voluntarily shared by you through forums, comments, or blog posts is publicly available and your username may be visible by other Users. Goldsmyth is not responsible for any information you submit that can be read by other Users and can be used to send you unsolicited information by other Users.
Goldsmyth might, from time to time, choose to post certain Personal Information about a User for promotional or Site purposes; prior to posting said information, Goldsmyth will obtain the User’s consent via email.
PROTECTING YOUR INFORMATION
Goldsmyth implements security measures designed to maintain the security of your Personal Information. These security measures are implemented both during transmission of Personal Information and once received. The security of your Personal Information is important to us. Certain sensitive information submitted, such as credit card information, is encrypted using secure layer technology (SSL). However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Site is or will be secure.
In some instances, the Site might contain links to other sites. When you access these other sites, you are leaving the Site. Goldsmyth is not responsible or liable for activities on, security or privacy practices of, or content on third party sites. We encourage you to read the privacy statements posted on each such third-party site.
Goldsmyth may use third-party advertising companies to serve or track ads on our Site and other sites. Third-party advertising companies may use non-Personal Information about your visits to this Site or other sites, collected through cookies, pixel tags and other tracking technologies, in order to provide advertising that may be of interest to you and measure advertising effectiveness.
We may employ third party companies and individuals (“Service Providers”) to facilitate the Site and our provision of products and services through the Site (collectively, the “Service”), to provide the Service on our behalf, to perform services related to the Site (as discussed above), to assist us in analyzing how our Service is used, and to assist us with business development and marketing efforts related to the Service.
These third parties may have access to your Personal Information only to perform these tasks on our behalf.
You may opt out of receiving marketing or other communications from us at any time by following the opt-out link or other unsubscribe instructions provided in any email message received, or by contacting us using the contact information provided below. If you wish to opt out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line and include your name and the email address you used to sign up for communications in the body of the email. Note that, even if you opt out of receiving marketing communications from Goldsmyth, we will still send you order confirmations and other non-marketing related messages.
EDIT OR DELETE ACCOUNT
If your personally identifiable information changes, or if you no longer desire to maintain an account on the Site, you may correct, update, amend, delete/remove or deactivate your account by making the desired changes on the account profile page (
CHANGES TO POLICY
This policy was last modified 30/01/2021